At SignalReels, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
Information We Collect
We collect your email address when you create an account, and we may collect usage data such as videos generated and feature interactions to improve our service.
How We Use Your Information
We use your information to provide and improve the SignalReels service, send transactional emails (account confirmation, subscription receipts), and respond to support requests. We do not sell your personal data to third parties.
Payment Processing
All payments are processed by Creem.io. SignalReels does not store credit card numbers or payment details. Please review Creem.io's privacy policy for information on how they handle payment data.
Data Storage
Your account data is stored securely using Supabase (PostgreSQL). Generated videos are temporarily stored for download and may be deleted after 30 days. We use industry-standard encryption for data at rest and in transit.
Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect functionality.
Third-Party Services
SignalReels integrates with Supabase (database), Resend (email delivery), Creem.io (payments), and Microsoft Azure (AI voice synthesis). Each service processes data according to their own privacy policies.
Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data by contacting us at support@getsignalreels.com.
Your Rights
Depending on your location, you may have rights under GDPR or other privacy laws, including the right to access, correct, or delete your personal data. Contact us at support@getsignalreels.com to exercise these rights.
Children's Privacy
SignalReels is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contact Us
If you have questions about this privacy policy, please contact us at support@getsignalreels.com.